Frequently asked questions
For shoppers
How does CityOffers find offers near me?+
With your permission we use your device location (or the area you choose) and show offers from verified vendors within your selected radius. Distances are calculated from each store's actual coordinates.
Do I need to share my location?+
No. You can pick a city and neighbourhood manually and still browse every offer.
How do I redeem a coupon in store?+
Open the offer, tap Get Coupon, and show the QR code or code at the counter. The vendor scans it and the discount applies instantly.
Can I buy online and pick up in store?+
Yes. Many products support delivery and store pickup — choose your preferred option per store at checkout.
How do loyalty points work?+
Earn points on every eligible purchase and redeem them at checkout. Higher tiers earn points faster.
What is Smart Deal Radar?+
A personalised feed of nearby offers based on your favourite categories, followed stores and recent activity.
For businesses
How do I become a vendor?+
Register your business, upload documents, choose a plan and submit for review. Approved stores can publish offers right away.
How much does it cost to sell on CityOffers?+
Plans start with a free Launch tier. Paid plans unlock more products, offers, outlets and advertising.
What is the AI Photo Studio?+
A built-in editor that removes backgrounds, centres and enhances product photos so your listings look professional.
How are payments settled to vendors?+
Sales are settled weekly after deducting commission and fees. (Simulated in this demo.)
General
Are the offers verified?+
Every offer is screened by automated content-safety rules and reviewed by our moderation team before it goes live.
Is this a real store?+
This is a product demonstration. All businesses, products and transactions are fictional and no real payments are processed.